Refund policy

Because our products are custom-printed and made-to-order especially for you through Printful, we are unable to accept returns or exchanges for incorrect size selection or buyer's remorse. 

We kindly ask and encourage you to review our sizing charts carefully on the product pages before placing your order to ensure the perfect fit.

Damages and issues (Printful errors)
Please inspect your order upon reception and contact us immediately at contact@glaemt.com if the item is defective, damaged, or if you receive the wrong item. 

To help us resolve the issue quickly, please include a clear photo of the damaged product or the print error in your email. If Printful or the carrier is at fault, we will arrange for a brand-new replacement item to be sent to you completely free of charge. You do not need to ship damaged items back to us.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14-day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the legal right to cancel or return your order within 14 days, for any reason and without a justification. 

To be eligible for an EU return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Please note: For EU statutory returns, the customer is responsible for arranging and paying all return shipping costs. Items sent back to us without first requesting a return will not be accepted. To start an EU return, you must contact us first at contact@glaemt.com. Approved returns must be sent to:

GLÆMT
Tranekær 17
9310 Vodskov
DK - DENMARK

Refunds (Only applicable to approved EU returns)
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@glaemt.com.